Terms of Service

Effective Date: July 22, 2026

Welcome to our website. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using this website with the involvement and permission of a parent or legal guardian where permitted by law.

We reserve the right to refuse service to anyone for any reason at any time, including if we believe a customer has violated these Terms, provided false information, engaged in abusive conduct, or misused our website or services.

2. Products and Services

We offer sports care and recovery products, including but not limited to:

  • post-run release products
  • running support products
  • cold relief products

All products are subject to availability. We reserve the right to discontinue, modify, limit, or update products, pricing, descriptions, packaging, or availability at any time without prior notice.

We make reasonable efforts to display product information, images, and descriptions as accurately as possible. However, we do not guarantee that all product descriptions, colors, images, measurements, or other content on the website will be completely accurate, current, or error-free.

3. Orders

When you place an order through our website, you agree that:

  • all information you provide is accurate and complete
  • you are authorized to use the payment method provided
  • your order may be subject to review, verification, or acceptance before fulfillment

After an order is placed, you will typically receive an order confirmation email. This confirmation does not necessarily mean that your order has been accepted for shipment. We reserve the right to cancel, refuse, or limit any order at our discretion, including in cases involving suspected fraud, pricing errors, product unavailability, duplicate orders, or shipping restrictions.

4. Pricing and Payment

All prices displayed on the website are shown in the currency indicated on the site or at checkout.

We reserve the right to change product prices at any time without prior notice. Price changes will not affect orders that have already been successfully placed and accepted.

You agree to provide current, complete, and accurate billing and payment information for all purchases made through our website. If payment is declined, reversed, or otherwise unsuccessful, we may cancel or suspend the order.

5. Shipping and Delivery

We currently serve customers in the United States, Canada, Australia, and selected countries and regions in Europe.

Shipping times, delivery estimates, and order processing times are provided for convenience only and are not guaranteed. Delivery may be delayed due to customs processing, weather, carrier issues, local delivery disruptions, holidays, remote-area routing, or other circumstances beyond our control.

We are not responsible for failed delivery, delay, or loss resulting from:

  • incorrect or incomplete shipping information provided by the customer
  • refusal of delivery
  • inability to deliver to the address provided
  • customs-related delays or restrictions
  • carrier service interruptions beyond our control

Additional details are provided in our Shipping Policy.

6. Returns, Exchanges, Refunds, and Cancellations

Returns, exchanges, refunds, and order cancellations are subject to our applicable policies.

Please review our:

before making a purchase or submitting a request.

We reserve the right to deny returns, exchanges, refunds, or cancellations that do not meet the conditions outlined in those policies.

7. Product Use and User Responsibility

Our products are intended for general sports care, movement support, post-workout recovery, and related everyday use.

By purchasing from us, you acknowledge and agree that:

  • you are responsible for using products properly and according to any instructions provided
  • you should stop use if a product causes discomfort, irritation, or an unexpected reaction
  • you are responsible for determining whether a product is suitable for your personal needs and circumstances

Our products are not intended to diagnose, treat, cure, or prevent any disease, injury, or medical condition. The information provided on this website is for general informational and product-related purposes only and is not medical advice.

If you have any medical concerns, ongoing pain, injury, sensitivity, or uncertainty about whether a product is appropriate for you, you should consult a qualified healthcare professional before use.

8. Accuracy of Website Information

We aim to provide helpful and accurate information on our website, but we do not guarantee that all content is complete, current, or error-free at all times.

Content on this website may occasionally contain typographical errors, omissions, inaccuracies, or outdated information relating to product descriptions, pricing, promotions, shipping details, availability, or policy terms. We reserve the right to correct any errors and to update or change information at any time without prior notice.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, images, product descriptions, layout, design elements, and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, display, publish, transmit, or exploit any part of the website or its content without our prior written permission.

10. Prohibited Uses

You may not use our website or services:

  • for any unlawful purpose
  • to violate any applicable laws or regulations
  • to infringe upon our intellectual property rights or the rights of others
  • to submit false, misleading, or fraudulent information
  • to interfere with or bypass the security of the website
  • to transmit malware, viruses, or harmful code
  • to harass, abuse, threaten, defame, or discriminate against others
  • to scrape, copy, or exploit website content for unauthorized commercial purposes

We reserve the right to terminate or restrict access to our website or services if we believe a prohibited use has occurred.

11. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, tools, or services. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.

Your use of third-party services is at your own risk and subject to the terms and policies of those third parties.

12. Disclaimer of Warranties

To the fullest extent permitted by law, our website, products, and services are provided on an “as is” and “as available” basis, without any warranties, express or implied, except where such warranties cannot be excluded under applicable law.

We do not guarantee that:

  • the website will be uninterrupted, secure, or error-free
  • defects will be corrected immediately
  • the website or servers are free of viruses or harmful components
  • the results obtained from the use of our products or website will meet every user’s expectations

13. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to:

  • your use of or inability to use the website
  • delays or failures in shipping or delivery
  • product misuse or improper use
  • reliance on website content
  • technical issues, errors, or interruptions
  • unauthorized access to your data, to the extent not caused by our failure to use reasonable safeguards

Our total liability for any claim relating to a product or order shall not exceed the amount actually paid for the relevant product or order, except where otherwise required by applicable law.

14. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, losses, costs, or expenses arising from your violation of these Terms, your misuse of the website, or your violation of any law or the rights of a third party.

15. Privacy

Your submission of personal information through the website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

16. Termination

We reserve the right to suspend or terminate your access to the website or our services at any time, without prior notice, if we believe you have violated these Terms or used the website in an improper or unlawful manner.

The obligations and liabilities of the parties that arose before termination shall survive termination where applicable.

17. Governing Law

These Terms of Service and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business is registered or operates, without regard to conflict of law principles, except where mandatory consumer protection laws apply in your place of residence.

18. Changes to These Terms

We reserve the right to update, revise, or replace any part of these Terms of Service at any time by posting changes on this page.

It is your responsibility to review this page periodically for updates. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

19. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: info@veskano.com
Phone: +1(720)984-5548
Business Hours: Monday–Friday, 9:00 AM–5:00 PM; Saturday, 10:00 AM–2:00 PM; Sunday, Closed; Mountain Time (MT)
Business Address: 830 S 11th Ave, Brighton, CO 80601, United States